InKnowVision Blog

The Tyranny of OYOB

June 6th, 2008

When you first decided to Own Your Own Business (OYOB), you probably thought, “now, I’ll get to do what I always wanted, work with clients, practice law (financial planning, accounting, make widgets, whatever). This’ll be great.” Then reality happened and you find yourself having to select copiers and computer systems, rent office space, keep books, hire and supervise employees and a myriad of other tasks that have nothing to do with practicing law or financial planning or accounting or making widgets. Except they do.

So the other day when someone inadvertently pulled the plug on our phone system and some poor woman who had no idea who InKnowVision is started getting phone calls from all over the U.S. and our customers couldn’t get through to us, well we had to deal with it. And yes it was a royal pain and it took a lot of effort by a lot of people to straighten it out. And, yes, we would like to send the woman a gift even though none of this was our fault.

All businesses have unexpected, unanticipated annoying interruptions. If you are going to OYOB you had better to be ready to be something other than your professional calling. Your reaction to these kind of interruptions is probably as important as your professional skills.

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